Timothy Mark Bal-e
IT Support • Infrastructure • Asset Management • Web Development
Profile

Timothy Mark Bal-e

Since 2012, I have gained diverse experience across multiple sectors, demonstrating a strong commitment to continuous learning and professional growth. I proactively take initiative to resolve challenges and consistently deliver results. Highly adaptable and solution-oriented, I contribute effectively to dynamic and fast-paced environments.

📞 +63 918 600 2871 ✉️ timothybale@tmbale.com

Highlights

Implementation Engineer Apple Business Manager Microsoft Intune Service Desk Web Development End-User Services Implementations - Data Serves and Cable Asset Lifecycle ServiceNow Dashboards Power Apps Power BI Excel Cisco / Meraki / Aruba / Dell Active Directory IT Specialist Office 365 VOIP (FreePBX/Fusion) VPN SQL Server 2008 Hyper-V Lenel Fortinet AutoCAD Support
🎓 Education

Master of Science in Information Technology

Polytechnic University of the Philippines — 2025 → Present

Bachelor of Science in Information Technology

University of the Cordilleras — 2009 → 2012
🏅 Certifications & Trainings

CCNA Routing & Switching

Cisco ID: CSCO12708858

Microsoft Certified Professional

Microsoft ID: 11790171

CompTIA A+

ID: COMP001020794270

PMP (Training)

Oct 25–31, 2014 — IECEP • Trainer: Engr. Kenneth Vallespin

Electrical Maintenance & Installation NC II

Oct 2015 → Dec 8, 2015 — TESDA/RTC • Trainer: Marvin Payangdo

Fiber Optics

Jul 20–25, 2013 — IECEP • Trainer: Engr. Alex Seguido
🧑‍💻 Projects

Technician Activity Reporting Dashboard 💻

Objective:

To develop a real-time data dashboard that tracks and reports technician activities, including installation actions, location details, technician identity, and completion time. The system aims to enhance operational visibility and performance monitoring across service teams.

Technology Stack:

HTML5 & JavaScript – For building a responsive and interactive user interface. jQuery & AJAX – For dynamic content updates and seamless data retrieval without page reloads. PHP & MySQL – Backend logic and database management for storing and processing technician activity logs.

Key Features:

Technician Activity Logging – Records each installation action with timestamps and location data. Real-Time Reporting – Generates live dashboards showing technician performance and job status. Search & Filter Capabilities – Enables users to view reports by technician, date, location, or job type. Automated Data Sync – Uses AJAX to update dashboard content without interrupting user experience. Exportable Reports – Allows monthly or custom report generation for operational review and analysis.

Business Value:

Improves transparency and accountability in field operations. Enables data-driven decision-making and performance evaluation. Reduces manual reporting efforts and enhances accuracy. Supports timely interventions and resource optimization.

Inventory Tracking Application for Company Assets 💻 📱

Objective:

To develop a comprehensive inventory tracking application that monitors company assets in terms of diagnostics, check-in/check-out activity, and lifecycle status using a mashup of Microsoft technologies.

Technology Stack:

Power Apps – Front-end interface for user interaction and asset management SharePoint List – Centralized data repository for asset records and transaction logs. Power Automate – Workflow automation for notifications, approvals, and data synchronization. Active Directory – Backend validation for user authentication and role-based access control. Power Query Editor – Data transformation and reporting for analytics and insights.

Key Features:

Asset Diagnostics Tracking – Monitor the health and status of devices. Check-In/Check-Out Logging – Record asset movement and assignment history. User Validation – Ensure secure access and actions through Active Directory integration. Automated Workflows – Trigger alerts, update logs, and notify stakeholders based on asset activity. Reporting Dashboard – Visualize asset utilization, availability, and performance metrics.

Business Value:

Enhances visibility and control over company assets. Reduces manual tracking errors and improves operational efficiency. Supports compliance and audit readiness through detailed logs and reports. Enables proactive maintenance and lifecycle management.

Printer Supply Monitoring Tools Application 💻 📱

Objective:

To develop a streamlined tool for monitoring printer supply usage, specifically paper and ink consumption, with the capability to generate monthly usage reports. This solution aims to improve supply management, reduce waste, and support data-driven decision-making.

Technology Stack:

Power Apps – Provides a user-friendly interface for logging and viewing supply usage. SharePoint – Serves as the centralized data repository for tracking inventory levels and usage history.

Key Features:

Real-Time Supply Tracking – Monitor current stock levels of paper and ink across multiple devices. Usage Logging – Record daily or weekly consumption to identify trends and optimize supply orders. Monthly Reporting – Automatically generate detailed reports summarizing usage patterns and inventory status. User Access Control – Ensure secure and role-based access to the tool through Microsoft 365 integration.

Business Value:

Enhances visibility into printer supply consumption Supports cost-saving initiatives through optimized inventory management. Reduces downtime by ensuring timely replenishment of supplies. Facilitates data-driven planning and procurement.

Queue Management System (On-Going) 💻 📱

Objective:

To develop a real-time queue management system for the internal team at Polytechnic University of the Philippines (PUP), aimed at efficiently handling student flow and providing timely notifications to end users via SMS or email.

Technology Stack:

PHP & MySQL – Backend development and database management for queue tracking and user data. JavaScript, HTML5, jQuery, AJAX – Front-end technologies for dynamic user interface and real-time updates.

Key Features:

Queue Registration & Monitoring – Allows students to register and view their position in the queue. Real-Time Notifications – Sends automated alerts via text or email when a student’s turn is approaching. Admin Dashboard – Enables staff to manage queue entries, monitor flow, and adjust priorities as needed. Responsive Interface – Ensures accessibility across devices for both students and administrators. Data Logging & Reporting – Tracks queue statistics for operational insights and service optimization.

Business Value:

Improves service efficiency and reduces wait times for students. Enhances communication through automated notifications. Supports data-driven decisions with usage analytics and reporting. Promotes a more organized and user-friendly experience for both staff and students.